Gazebo Penguin Warranty Policy
ONE YEAR LIMITED WARRANTY
This product has been designed and manufactured to meet the highest standards of quality and durability. Subject to
the Conditions for Exercising the Warranty and the Limitations on the Warranty set forth below, it is warranted to be free
of material and manufacturing defects for a period of one year from the date of purchase. Missing and damage due to
transportation is not covered by the manufacture warranty. Should the product become damaged, or the warranty period
has expired, please contact Gazebo Penguin Customer Service Department for a complete schedule of replacement
parts and prices.
CONDITIONS FOR EXERCISING THE WARRANTY
The warranty only applies to the original purchaser with the bill.
In order to properly exercise your warranty, please comply with the following:
Carefully inspect the contents of the carton for missing or damaged components. Should you discover damaged
or missing parts, do not return the product to the place of purchase, but contact Gazebo Penguin Customer
NOTE: Damages/missing parts must be reported within 30 days of delivery. If claimed after your request might
be rejected.
LIMITATIONS ON THE WARRANTY
1. The product is not warranted against damages due to vandalism, abuse, falling or thrown objects, or accumulation of
snow.
2. The product is not warranted against damages due to extreme weather conditions, such as thunderstorms, hail, strong
wind or snow storms, or any other acts of God.
3. Leaking due to heavy rain may happen, please refer to the instruction manual for window positions and information on
how to evacuate the water.
4. The product is only warranted in the event it is installed in accordance with the Gazebo Penguin’s written instructions
enclosed with the product.
5. The product is not warranted in the event it has been improperly anchored.
6. We reserve the right to replace or repair any defective product or parts at our discretion.
7. No change to the unit is allowed. This will void your warranty.
Let customers speak for us
This dart board cabinet is exactly what I was looking for my electronic dart board. It’s very high quality, no assembly needed and was easy to install on the wall.
The unit was on backorder when I purchased and the seller communicated well letting us know when its expected to ship and when it shipped.
I just loved it! My family and I enjoyed playing air hockey! Perfect bonding for us.
We love small gatherings, and this gazebo is perfect in our garden!
There was a delay in shipping that I expected but I was informed immediately by email. When I emailed them with questions, they immediately responded!
The instructions were easy and precise. The materials were of high quality. Love it!
My children enjoyed this! Easy to install as well and very satisfied with this purchase.
This Gazebo is very easy to install. Fits perfectly in our empty space!
The item arrived with complete parts and without any dent!
Haven’t built the bar yet it’s for my husband’s surprise birthday party in April. I looked at the bar and it looks really nice.
Everything looks great! Unpacked, counted and now waiting for our deck to be finished before we can erect the Gazebo on it.
The gazebo I ordered was out of stock everywhere but they were able to get me one. There was a delay in shipping that I expected but I was informed immediately by email but the rare thing is when I emailed them with questions they actually responded this company cares about their customers
It took me a few days but, that's only because I kept getting rained out. In northern Arizona, we get a lot of thunderstorms. The instructions were easy and precise. The materials were of high quality. Keep up the good work.
I’m putting the gazebo together. It is very well built and no cut corners on quality. I feel that this is the best you can buy. Just be ready for a lot of work. It’s worth the time it takes.
This gazebo is wonderful. I paid for professional installation and am thrilled with the team who put it together. The gazebo looks great in our backyard and am 100% satisfied with my purchase. I did a lot of research (over one year) before deciding on this 10X10 unit. I plan on staining the wood to match our wooden deck. The item is natural cedar color when received. Strongly recommend this unit and do yourself a favor and pay for professional installation. Save yourself grief. Lol.
Only problem it took 5 months to get it???
