Best Redwood Warranty Policy
Best Redwood 5 Years Guarantee
Thanks to the value we build our products with; our quality team can guarantee our work up to 5 years in normal outdoor weather conditions and regular maintenance from our customer. That's why, in every product shipped from us, we attach important maintenance care information, this way, we make sure your furniture simple looks spectacular, just like the first day you receive it. Please read our maintenance care section on this webpage.
- Our furniture is guaranteed up to for 5 years against normal weather damage with proper maintenance care, should a timber rot and break before the expiration date of the warranty occurs; simply contact one of our representatives for a replacement part. (Subject to evaluation).
- We keep a stock of replacement parts for out-of-warranty situations; these are available at customer's expense.
Everything looks great! Unpacked, counted and now waiting for our deck to be finished before we can erect the Gazebo on it.
The gazebo I ordered was out of stock everywhere but they were able to get me one. There was a delay in shipping that I expected but I was informed immediately by email but the rare thing is when I emailed them with questions they actually responded this company cares about their customers
It took me a few days but, that's only because I kept getting rained out. In northern Arizona, we get a lot of thunderstorms. The instructions were easy and precise. The materials were of high quality. Keep up the good work.
I’m putting the gazebo together. It is very well built and no cut corners on quality. I feel that this is the best you can buy. Just be ready for a lot of work. It’s worth the time it takes.
This gazebo is wonderful. I paid for professional installation and am thrilled with the team who put it together. The gazebo looks great in our backyard and am 100% satisfied with my purchase. I did a lot of research (over one year) before deciding on this 10X10 unit. I plan on staining the wood to match our wooden deck. The item is natural cedar color when received. Strongly recommend this unit and do yourself a favor and pay for professional installation. Save yourself grief. Lol.
Only problem it took 5 months to get it???
Looks amazing. Took a little long to get in due to delays from the manufacture and covid. However we finally got and built it.
Worked hard getting me my gazebo during these trying times.
We loved playing billiards and table tennis so this item saved us a lot. Very excited to receive this one and can't wait to play games with my family.
It was delivered kind of late but the item arrived with complete parts and without any dents
This Gazebo is very easy to install. Fits perfectly in our empty space!
This is a very nice product! The communication is good and the representatives are nice.
Don't order this if you need it now. Been waiting weeks just to hear anything from these guys. If you need an update you need to call them. Don't think they'd ever call or e-mail
Very professional received my product pretty much on time.Great pricing